Visit Sweetwater County

Sweetwater County Tourism Ambassador Program

Reach a New Level of Guest Service

The Sweetwater County Tourism Ambassador program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience, they are more likely to return in the future and also share their experience with others. Everyone benefits—the visitors, the industry, the local economy, and most importantly, the front-line worker.

Using a locally customized curriculum, the Certified Tourism AmbassadorTM (CTA) program is an industry-recognized certification that aligns the destination's people infrastructure to increase tourism by Enhancing the Visitor ExperienceTM. There are currently more than 17,000 CTAs and more than 50,000 who have been certified since the program's inception.

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Enroll Yourself and Your Employees Today

To enroll, go to https://www.ctanetwork.com/. Select Wyoming in the drop-down menu and click on Sweetwater Couny.

Completing one four-hour class with a test score of 75% or higher will gain you a one-year certification.

CTA Class Dates

  • June 22th: 10 a.m. - 2 p.m. (Deadline to Enroll - June 8, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • July 13th: 10 a.m. - 2 p.m. (Deadline to Enroll - June 29, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • August 17th: 10 a.m. - 2 p.m. (Deadline to Enroll - August 3, 2022) ONLINE
  • August 24th: 10 a.m. - 2 p.m. (Deadline to Enroll - August 10, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • September 14th: 10 a.m. - 2 p.m. (Deadline to Enroll - August 31, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • October 19th: 10 a.m. - 2 p.m. (Deadline to Enroll - October 5, 2022) ONLINE
  • October 26th: 10 a.m. - 2 p.m. (Deadline to Enroll - October 12, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • November 9th: 10 a.m. - 2 p.m. (Deadline to Enroll - October 26, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • December 7th: 10 a.m. - 2 p.m. (Deadline to Enroll - November 23, 2022) @Holiday Inn, Rock Springs (Patio Room)

Program Benefits

By becoming a Sweetwater County Certified Tourism Ambassador, you will:

  • Build valuable skills to help advance your career
  • Open up networking opportunities
  • Receive frequent tourism updates on events, county news, etc.
  • Gain meaningful credentials that denote commitment to profession

Thank you for your dedication to turning every SWC visitor encounter into a positive experience! Learn more by downloading our Sweetwater County CTA brochure or enroll today. 

Download Brochure     Enroll Now
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©THE SWEETWATER COUNTY JOINT TRAVEL AND TOURISM BOARD 2022. ALL RIGHTS RESERVED.