Visit Sweetwater County

Sweetwater County Tourism Ambassador Program

Reach a New Level of Guest Service

The Sweetwater County Tourism Ambassador program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience, they are more likely to return in the future and also share their experience with others. Everyone benefits—the visitors, the industry, the local economy, and most importantly, the front-line worker.

Using a locally customized curriculum, the Certified Tourism AmbassadorTM (CTA) program is an industry-recognized certification that aligns the destination's people infrastructure to increase tourism by Enhancing the Visitor ExperienceTM. There are currently more than 17,000 CTAs and more than 50,000 who have been certified since the program's inception.

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Enroll Yourself and Your Employees Today

To enroll, go to https://www.ctanetwork.com/. Select Wyoming in the drop-down menu and click on Sweetwater Couny.

Completing one four-hour class with a test score of 75% or higher will gain you a one-year certification.

CTA Class Dates

  • December 7th: 10 a.m. - 2 p.m. (Deadline to Enroll - November 23, 2021) @Holiday Inn, Rock Springs (Patio Room) 
  • January 19th: 10 a.m. - 2 p.m. (Deadline to Enroll - January 5, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • February 9th: 8 a.m. - 12 p.m. (Deadline to Enroll - January 26, 2022) ONLINE
  • February 16th: 10 a.m. - 2 p.m. (Deadline to Enroll - February 2, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • March 16th: 10 a.m. - 2 p.m. (Deadline to Enroll - March 2, 2022) @Holiday Inn, Rock Springs (Patio Room)
  • April 13th: 8 a.m. - 12 p.m. (Deadline to Enroll - March 30, 2022) ONLINE
  • April 20th: 10 a.m. - 2 p.m. (Deadline to Enroll - April 6, 2022) @Holiday Inn, Rock Springs (Patio Room)

Program Benefits

By becoming a Sweetwater County Certified Tourism Ambassador, you will:

  • Build valuable skills to help advance your career
  • Open up networking opportunities
  • Receive frequent tourism updates on events, county news, etc.
  • Gain meaningful credentials that denote commitment to profession

Thank you for your dedication to turning every SWC visitor encounter into a positive experience! Learn more by downloading our Sweetwater County CTA brochure or enroll today. 

Download Brochure     Enroll Now
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©THE SWEETWATER COUNTY JOINT TRAVEL AND TOURISM BOARD 2020. ALL RIGHTS RESERVED.